A summary from JAN of some of the most frequent issues that employers have regarding accommodations and ADA compliance.
- Find Candidates with Disabilities
- Create an Inclusive & Accessible Apprenticeship Description
- Promote the Position
- Ensure an Accessible Application Process
Ensure an Accessible Application Process
To ensure the application process is seamless, you should avoid inadvertently excluding applicants with disabilities. These tips will help you understand how to make every step of the process accessible and equitable to everyone
Create an Accessible Application Portal:
According to the Job Accommodation Network (JAN), employers must either make their online application processes accessible or provide an alternative means for people with disabilities to apply for jobs, unless they can show that doing so would cause an undue hardship to their organization.
- Visit PEAT’s TalentWorks resource for information on how to make your online application portal accessible.
Avoid Automated Hiring Tools:
Algorithm-driven hiring tools assess candidates based on performance on an automated test, comparing candidates’ responses to a model set of successful employees. These tools can result in discrimination of people with disabilities. For example:
Provide Accommodations During Interviews: Employers have an obligation to provide reasonable accommodations to enable all applicants, including those with disabilities, to participate in video and in-person interviews. Learn how to avoid accessibility pitfalls related to interviewing.
- Accommodations for interviews may include an accessible interview location for people with mobility impairments or a sign language interpreter and/or captioning for a person who is deaf or hard of hearing participating in an online interview.
- Microsoft has designed a process in which all candidates are asked if they require accommodations in advance of their interviews, and they also have an Accommodation Request Form that applicants can complete at any point during the application process.
Provide Accommodations for Pre-Employment Testing: Recruiters are testing the “real-time know-how” of their applicants through virtual games, customer service simulations, and other types of online assessments. While they can be helpful for finding qualified apprentices, these tests may not be accessible to people with disabilities. As a starting point, read JAN’s resource on testing accommodations.
A report from the Center for Democracy & Technology about how hiring tools may discriminate against people with disabilities and how employers can prevent that.